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Computer migration of Nitro PDF Pro desktop version

Office | Abbotsford Income Tax

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Office | Abbotsford Income Tax

I purchased Nitro PDF pro two licenses a few years ago. I had it installed on two computers. 

I recently deactivated licenses from old computers and tried adding it to new computer. It did not recognize serial number. 

Then I went back and tried reactivate on my old computer and it did not work. Now I have to Nitro PDF anymore. Furthermore, there is no phone number to call for support and no live chat. 

This has been a terrible experience considering that I am completely unable to work. 

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Allain Umailin

Hello @Office | Abbotsford Income Tax,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you. 

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