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We are being plagued by the DawnCache and GPUcache folders


MarkGFL

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We are being plagued by the DawnCache and GPUcache folders as well all over our file servers since upgrading users to 14. We literally have thousands of these folders now. I would love to know how to stop those from being created.

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  • 2 months later...
Hutson Ford

Has there been any resolution to this plague of DawnCache and GPUcache folders appearing randomly in folders where PDFs are being saved at?

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  • 1 month later...
  • Official Nitronaut
Reymund Oyong

Greetings, @MarkGFL @Hutson Ford

Thank you for reaching out through our Community Forums!

Our Product Team has been made aware of this issue and is already working on a fix. The updated information will be posted on our Release Notes page located here https://www.gonitro.com/product-details/release-notes

While the fix for this issue is being worked on, the available workaround is to delete the additional folders (GPUCache, DawnCache, etc), then open Nitro > File > Preferences > Notifications, and uncheck "Show in-product messages". This should stop the issue from occurring.

Kind regards, 

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