I am trying to resintall on new computer

[Statewide Insurance Customer Service]

Hello, I am trying to reinstall on new computer but it won't work. 

 

Please help!

 

I deactivated the license and still says not recognized. 

 

Thank you. 

 

Al

[Reymund Oyong]

Greetings @Statewide Insurance Customer Service

Thank you for reaching out through our Community Forums!

An activation issue will likely occur if the version of the license does not match the version of the application that you would like to activate. 

Please check the version of your serial number using the license portal 
From the license portal, kindly take note of the version (the Nitro PDF Pro application installed on the computer must match this version).

To check which version is installed on the computer, launch Nitro PDF Pro and then navigate to the Help tab > About Nitro Pro. 
If the version does not match the license's version, please uninstall and then install the appropriate Nitro PDF Pro version. 

The Nitro PDF Pro installer (versions 13 and 14) can be located from the link below:
https://www.gonitro.com/product-details/downloads - please download the version that matches your serial number. 

Kind regards,