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Nitro Sign not Launching from Pro

Soha Saiyed

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Soha Saiyed

I just reinstalled Nitro 13 after experiencing issues and when I click "request signature," the notification tells me that my browser should automatically open Nitro Sign after "saving" the pdf.  It does not and so I clicked on the "Open Nitro Sign" link provided and that does not work either.  I have logged into my Nitro account in Pro and it's showing my information, so not sure why there is no pop up to go into the browser at all.

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