George Krahn Posted January 15 Report Share Posted January 15 My computer crashed and a new drive was installed. I am unable to find the install link to download Nitro Pro 12.16.9.574. Someone please help Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 20 Official Nitronaut Report Share Posted January 20 Hello @George Krahn Thanks for your message. Please send me your version 12 serial number so I can check. I look forward to your response. Link to comment Share on other sites More sharing options...
George Krahn Posted January 20 Author Report Share Posted January 20 (edited) 23************47 Edited January 28 by Leslie V Confidential information Link to comment Share on other sites More sharing options...
satish bhure Posted January 25 Report Share Posted January 25 My computer crashed and a new drive was installed. I am unable to find the install link to download Nitro Pro 12.16.9.574. Someone please help Link to comment Share on other sites More sharing options...
malc sil Posted January 25 Report Share Posted January 25 i have the same issue for my macbook Link to comment Share on other sites More sharing options...
TomH Posted January 25 Report Share Posted January 25 (edited) Similar issue..... looking to move my Version 12 to my new PC. Tried to deactivate but it was asking for device??? ( Please block out Serial Number when publishing response). Thanks in advance. Serial Number is 23****************80 Edited January 28 by Leslie V Confidential information Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28 Official Nitronaut Report Share Posted January 28 On 1/20/2024 at 9:51 PM, George Krahn said: 23************47 Hello @George Krahn This is a version 9 key. Please note that we no longer support Nitro Pro 9 and its activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28 Official Nitronaut Report Share Posted January 28 On 1/25/2024 at 1:04 PM, satish bhure said: My computer crashed and a new drive was installed. I am unable to find the install link to download Nitro Pro 12.16.9.574. Someone please help Hello @satish bhure Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28 Official Nitronaut Report Share Posted January 28 On 1/26/2024 at 1:07 AM, malc sil said: i have the same issue for my macbook Please send me your serial number and a screenshot of the error message so I can check. I look forward to your response. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28 Official Nitronaut Report Share Posted January 28 On 1/26/2024 at 2:47 AM, TomH said: Similar issue..... looking to move my Version 12 to my new PC. Tried to deactivate but it was asking for device??? ( Please block out Serial Number when publishing response). Thanks in advance. Serial Number is 23****************80 This is a version 9 serial number. We no longer support this version. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy If you wish to continue using Nitro, you can upgrade to Nitro Pro 14 here: https://www.gonitro.com/pro/upgrade Link to comment Share on other sites More sharing options...
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