Migaki Yamada Posted January 18 Report Share Posted January 18 Hi, We tried to install Nitro Pro Ver13, but we faced below message. "Number of Allowed Activations Exceeded" Could you please support to resolve this issue? Best Regards, YAMADA Migaki (SATORI-SPT) Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 26 Official Nitronaut Report Share Posted January 26 Hello @Migaki Yamada, Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay. To further assist you, could you please provide the serial number of your Nitro Pro 13 you are? You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Chris Ewing Posted January 30 Report Share Posted January 30 I am having a similar issue, when i tried to de-activate an old machine i only see part of my key: 504993 followed by xxxxx. I see a Computer ID when i clicked on advanced, and this begins with +lV0wCA... We cannot find the original email when we purchased, but the buyer would have had an email @flynnco.com Thank you. Chris Link to comment Share on other sites More sharing options...
Migaki Yamada Posted February 6 Author Report Share Posted February 6 Hello Allain Umailin, Sorry for the late reply. Can I just mention the serial number here? B.R. YAMADA Migaki Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 7 Official Nitronaut Report Share Posted February 7 Hello @Migaki Yamada, Yes, you can. We will hide a part of it before approving the post. Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 7 Official Nitronaut Report Share Posted February 7 Hello @Chris Ewing, Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay! I am afraid I am unable to find the purchase under your name or email address and to help you with your request, could you please provide the following information for me? -The full name and address of the purchaser -The email address used to purchase Nitro PDF Pro Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Terence Sweeney Posted February 8 Report Share Posted February 8 (edited) I have the same problem. here is my number. pls help 504996-uvwxyz-222491 Edited February 16 by Allain Umailin Link to comment Share on other sites More sharing options...
Terence Sweeney Posted February 9 Report Share Posted February 9 (edited) Terence Sweeney Sweeuvwxyzfirm@optonline.net Edited February 16 by Allain Umailin Link to comment Share on other sites More sharing options...
Terence Sweeney Posted February 9 Report Share Posted February 9 (edited) cleverbridge ref. no. 210xyz315 Edited February 16 by Allain Umailin Link to comment Share on other sites More sharing options...
Terence Sweeney Posted February 9 Report Share Posted February 9 Can you help? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 16 Official Nitronaut Report Share Posted February 16 Hello @Terence Sweeney, Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay! To further assist you, I just adjusted your license, so you can now activate your copy of Nitro Pro by going to the Help tab > About Nitro Pro > Activate, entering your serial number, and clicking Activate. Thank you for choosing Nitro and I hope this helps Link to comment Share on other sites More sharing options...
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