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Serial number is hidden

Jym Muller

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Jym Muller

I am trying to move Nitro Pro 13 to a new laptop. I no longer have the original email and Nitro says 504923XXXXXXXXXX. How do I figure out the serial number?

Is it hidden in a file that has the serial number?


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Reymund Oyong

Greetings @Jym Muller

Thank you for reaching out through our Community Forums!

I noticed that you already have submitted a support ticket regarding this issue. 
If you have any further questions, I recommend sending them through the support ticket so we can further assist you. 

Kind regards, 

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