Jump to content

Combined Files Corrupted since moving to pro

Danielle Byrne

Recommended Posts

Danielle Byrne


Since moving to Nitro Pro from the free trial I have noticed some files are corrupted. This is happening sporadically and only since I purchased the Pro product. Can someone please advise on how to fox this? 



Link to comment
Share on other sites

  • 3 weeks later...
  • Official Nitronaut
Reymund Oyong

Greetings @Danielle Byrne

Thank you for reaching out through our Community Forums!

I could not reproduce this issue when combining files using my Nitro PDF Pro 14. 
Could you please confirm if the files being saved to a network drive or locally? I have seen circumstances where files can become corrupted when the save process does not complete fully. 

I understand this is happening at irregular intervals, but if you try to repeat the same workflow on the same documents, can this reproduce the issue? 

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.