Nitro App Does not Open

[Miles Support]

Hello,

 

Have continued to try uninstalling installing, ran the repair, ran the clean up wizard. 

 

Nitro downloads perfectly fine but when we go to open, it just shows a blank screen.

[Reymund Oyong]

Greetings @Miles Support

Thank you for reaching out through our Community Forums!

As you launch the Nitro PDF Pro application, do you see its icon sitting on the Windows Taskbar which you can't pull up or maximize? 
If so, please refer to the steps below and see if it helps fixing the issue:

1. Open Nitro PDF Pro again.
2. From the Windows Taskbar, focus on Nitro Pro by clicking on it.
3. Press the Windows key + Left/Right arrow on your keyboard until the Nitro Pro window appears.

Sometimes, this happens when Nitro Pro is stuck outside the displayed area on your monitor.

You can also check if you can move the Nitro Pro window (in case it's off-screen) by holding Shift, right clicking the Nitro Pro icon in the Taskbar, and selecting "Move". Then, continuously press the Left/Right arrow key on your keyboard until it appears on the screen.

You may also try Maximizing the application in the Task Manager > Processes tab. When you see the Nitro Pro Icon under the Processes tab of Task Manager, expand it, then right-click and select Maximize.

Kind regards,