Dion Carr Posted February 2 Report Share Posted February 2 Hello, can you please provide me with the serial number related to my account? I am attempting to install my Nitro Pro on a new reception computer. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted February 6 Official Nitronaut Report Share Posted February 6 (edited) Greetings @Dion Carr Thank you for reaching out through our Community Forums! Upon checking, I am not seeing a license purchase record under the email address n****@danddcarpets.com.au. Please provide the email address you used to purchase the license and we will search for it to locate the serial number. Kind regards, Edited February 20 by Reymund Oyong Hide Serial Number Link to comment Share on other sites More sharing options...
Dion Carr Posted February 6 Author Report Share Posted February 6 (edited) Hi Reymund, Thanks for getting back to me. I believe I used s****@danddcarpets.com.au Please let me know if that helps. Thank you very much. Edited February 20 by Reymund Oyong Hide Serial Number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted February 20 Official Nitronaut Report Share Posted February 20 Greetings @Dion Carr Thank you for reaching out through our Community Forums! Unfortunately, I am not seeing any license purchase under the s****@danddcarpets.com.au email address. Do you have another email address that we can check, perhaps your email address under @danddcarpets.com.au? If so, please provide it so we can search again. Kind regards, Link to comment Share on other sites More sharing options...
Dion Carr Posted March 1 Author Report Share Posted March 1 (edited) Hi @Reymund Oyong, Sorry for my slow response. Could you please also check a******@danddcarpets.com.au. And maybe even l******@danddcarpets.com.au? Thank you for your help. Edited March 2 by Reymund Oyong Hide Email address details Link to comment Share on other sites More sharing options...
Dion Carr Posted March 1 Author Report Share Posted March 1 (edited) Hi @Reymund Oyong, I have finally located the CORRECT email, thanks to our IT assistant - it is sales.***@bigpond.com. Please let me know the license number associated with this account Thanks very much for all your help! Edited March 2 by Reymund Oyong Hide email address details Link to comment Share on other sites More sharing options...
Dion Carr Posted March 7 Author Report Share Posted March 7 @Reymund Oyong Can I please get an answer on this. I really need this sorted Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 15 Official Nitronaut Report Share Posted March 15 Greetings @Dion Carr Unfortunately, I still do not see any license purchase record on all the provided email addresses. A license purchase record is found under Laura Carr's email with the domain danddcarpets.com.au. The details have been sent here via direct message. Kind regards, Link to comment Share on other sites More sharing options...
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