Keith Beauregard Posted February 6 Report Share Posted February 6 Hi, I recently changed computer and have not been able to activate version 12 on my laptop. Each time I enter the activation number, I get error 22 and am redirected to the support page which then says that I have 2 possible activations but I simply cannot get it to work. It's like a never ending loop Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 15 Official Nitronaut Report Share Posted February 15 Hello @Keith Beauregard Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Keith Beauregard Posted February 16 Author Report Share Posted February 16 (edited) Hello, here is the serial number ***** Edited March 7 by Leslie V Deleted confidential information Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 7 Official Nitronaut Report Share Posted March 7 Hello @Keith Beauregard That is a version 11 key. Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy We recommend upgrading to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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