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Update employee Nitro

Kylie Bull

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Kylie Bull

One of our employees computer crashed and we are trying to re-load Nitro. We are all on version 12 which I know is no longer supported.

Will I have to purchase an updated Nitro license ?

If so, are they discounted for current users and how do I do this ?

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  • Official Nitronaut

Hello @Kylie Bull

Thank you for your message.

We no longer support Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 since we released version 13. 

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade at a discounted price to Nitro Pro 14, please visit our upgrade page: 

Please let us know if you need any further assistance.

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