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I can't find my serial number but i do have a cleverbridge reference number.


Krista Fleckenstein

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Krista Fleckenstein

I got a new computer, i'd like to move my Nitro 13 subscription to my new computer.  The only email I have is from Cleverbridge with a "reference number".  I do not have an email with the serial number for some reason?  please help.  

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Allain Umailin

Hello @Krista Fleckenstein

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

As per our server logs, we can see you were able to install and activate your Nitro PDF Pro 13 using serial number 504920-uvwxyz-665329

Do you still need further assistance here?

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