No activate option under "About Nitro Pro"

[Kyle Senior]

I followed this guide: https://www.gonitro.com/user-guide/pro/article/activation

However, after step 2, there is no "activation" option in the about window. The only options are "legal notice", "visit out website", "get support" and "licence agreement". Licence agreement takes me to this website.

[Allain Umailin]

Hello @Kyle Senior,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

I am afraid I am unable to find the purchase under your name or email address and to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser

-The email address used to purchase Nitro PDF Pro

-A copy of the order invoice.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

Edited February 19 by Allain Umailin