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Chad_Elkin
Posted (edited)

I currently have a lifetime license for version 12 and would like to pay to update it to the most recent version (14).  

I put in my serial number on the nitro page to update and it did not recognize it.  What do I need to do to update?  I also plan on buying 2 more licenses. 

Name: Chad Elkin

Email: uvwxyzlkin@nationaladdictionspecialists.com (previous email that I bought Nitro with: chauvwxyz@hotmail.com)

Edited by Allain Umailin
  • Official Nitronaut
Allain Umailin
Posted

Hello @Chad_Elkin,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

Looking at your account records, we can see you were able to purchase 2 single-user licenses of Nitro PDF Pro 14.

Thank you for choosing Nitro!

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