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ERROR in Excel to Nitro pro conversion


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Xavier VILDINA
Posted

Hello, 

When using the functionnality available in Excel "Nitro Pro > Create Pdf".

After the pdf conversion of the .xlsx file is done, the .pdf document converted perfectly match the Excel document, but when we open the same document opened with Adobe Reader has many spreadsheets in two pages in stand of one and we have additional blank pages.

The problem is that we have many users that only have Adobe Reader so the display of the final document is correct for them.

Can you help us to make sure that the display of the converted file is the same when we open it with Nitro Pro and Adobe Reader ? 

Thanks in advance for your help

Xavier

  • Official Nitronaut
Reymund Oyong
Posted

Greetings @Xavier VILDINA

Thank you for reaching out through our Community Forums!

I see that you already submitted a support ticket regarding this issue. 
I recommend sending your updates and follow-ups through the support case so we can assist you better. 

Kind regards, 

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