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Unable to upgrade to Nitro PDF Pro 14

Richard Elborough

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Richard Elborough

hi, i am also unable to upgrade to v14 from v13, i have tried all the possibilities of contacting nitro to resolve this but it is impossible as you dont have a direct customer service portal, hopefully someone from nitro will see this post and be able to help?

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Allain Umailin

Hello @Richard Elborough,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

Adjustments to your account have been executed so please try again upgrading your Nitro Pro 13 to Nitro PDF Pro 14 through our https://www.gonitro.com/support/upgrade by entering its serial number. 

Thank you for choosing Nitro and I hope this helps.

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