Sie Yuan Ting Posted February 23 Report Posted February 23 Please help, i cant send a support ticket as the support is circular links leading me back to this forum. I purchased Nitro PDF Pro, it says my Nitro Cloud Signing trial has finished. Provide me my serial number and assistance on how I can get access to Nitro Cloud Signing again.
Official Nitronaut Leslie V Posted February 27 Official Nitronaut Report Posted February 27 Hello @Sie Yuan Ting Thanks for reaching out to us! I am happy to assist you. I checked your account records, and I can see that you purchased a license for Nitro PDF Pro 14. This does not include a Nitro Sign license. You can get the latest version 14 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. If you need Nitro Sign, you will have to purchase a Nitro Sign subscription, and you can do that here: https://www.gonitro.com/pricing#nitro-sign Please let me know if you have any questions.
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