Change the email address of the registered Nitro software

[Mark Chorak]

I was wondering if there was a way to change the registered email address of a trial version of Nitro

The trial ends in about 10 days and we are going to purchase after the end of the trial period, however,

I would like to change the email address of the of the trial version or the (soon to be) purchased copy (after trial ends) of Nitro.

Is there a way to do this?

 

Mark

[Reymund Oyong]

Greetings @Mark Chorak

Thank you for reaching out through our Community Forums!

We have a KB article regarding How to change your email address for your Nitro Sign Account. Please refer to the link below: 

https://kb.gonitro.com/knowledgebase#/search/email/000004241 

Let me know if this works on your account. 

Kind regards, 

[Ryan Luffey]

Please advise as I have tried to update the company email that was previously associated with our Nitro, and have gone into the profile, updated it to new email and the save changes button does not work. Can someone get back to me on how to permanently change this as the email that was previously associated has been shut down. Thanks

[Reymund Oyong]

Greetings @Ryan Luffey

Thank you for reaching out through our Community Forums!
I apologize for the delay in replying to your post on this topic. 

If you still need to change the email address on your Nitro Sign account, please provide the old and new email addresses. 

Kind regards,