My program won't print

[Glory Bee Costa]

When I try to print using nito it will not

 

[Allain Umailin]

Hello @Glory Bee Costa,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

To further assist you, could you please provide the following?:

-Is this a new issue or has it occurred since after installing Nitro PDF Pro? Any changes you were aware of before this happened (e.g. Windows Updates)?

-The serial number of your Nitro PDF Pro. This matters because our business installers are different from the online ones.

-What build of Nitro PDF Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 14.XX.X.XX, e.g. 14.14.0.13) or you can go to Control Panel > Programs and Features under the Version column. Sending over a screenshot of the 'About Nitro Pro' window will also help me understand what MSI version was used (Retail, Business, or Enterprise).

-Are you printing to a physical printer? If yes, what is the exact make/model of your printer device?

Thank you very much in advance and I look forward to hearing back from you.