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Cannot install my upgrade of Version 14

Debbie Gualco

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Debbie Gualco

I purchased Nitro Pdf Pro 14 last year on 6/22/23 from Cleverbridge.  I have not been able to upgrade my version 13 with the version 14.  Cleverbridge told me to contact you.  Your Customer Service is lousy!   I have spent many HOURS trying to get my version 14 installed.  There is no instructions on how to install version 14 and use my s/n.  

S/N = 504908-uvwxyz-610695

Reynolds Gualco Architecture & Interior Design
Debbie Gualco
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Edited by Allain Umailin
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Allain Umailin

Hello @Debbie Gualco,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

As per our server logs, we can see you were able to install and activate your Nitro PDF Pro 14 using serial number 504952-uvwxyz-016656

Do you still need further assistance here? 

Thank you in advance!

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