Wilfried Tramma Posted March 4 Report Share Posted March 4 (edited) Hello, On a new laptop at work I get the error "-23: Error - License number already used" and I cannot activate Nitro Pro v12 "You have reached the maximum number of installations allowed for this license. Please deactivate Nitro Plus from another computer that has used this serial number, before attempting to activate again." i have 0/2 activations I already get the same problem 4 years ago , i answered on my post friday but no reply so i create this new one. Thank you Edited March 4 by Wilfried Tramma Link to comment Share on other sites More sharing options...
Wilfried Tramma Posted March 5 Author Report Share Posted March 5 Hello , No reply since 24 hours , we are an enterprise who works with you product , it's always the same whane we want to change the computers who owns the licence. Tired !!!! Link to comment Share on other sites More sharing options...
Wendy Westphal Posted March 8 Report Share Posted March 8 Bump. We're experiencing the same thing here. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 15 Official Nitronaut Report Share Posted March 15 Greetings @Wilfried Tramma Thank you for reaching out through our Community Forums! We apologize for the delay in responding to your post. Your latest post in the topic 9915 has been approved. Could you please provide your serial number, including the version and complete build of Nitro PDF Pro? The application's version and complete build are in the Help tab > About Nitro Pro. Once I have the details, I review and investigate. Kind regards, Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 15 Official Nitronaut Report Share Posted March 15 Greetings @Wendy Westphal Thank you for reaching out through our Community Forums! Please provide your serial number and the Nitro PDF Pro version. As mentioned above, the application's version and complete build are in the Help tab > About Nitro Pro. Kind regards, Link to comment Share on other sites More sharing options...
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