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Admin access required to view this page. I am the Admin!

Sylvie R

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When I go to my portal I can`t access anything. I keep getting this message; Admin access required to view this page. I am the Admin!

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  • 3 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Sylvie R,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

Please be aware that you purchased a perpetual license (Nitro PDF Pro) which is why you do not have access to the Nitro Admin portal.

What is the difference between 'Nitro PDF Pro' and 'Nitro Pro'?  

-Nitro PDF Pro is available as a one-time purchase and includes a secure PDF editor for converting, combining, editing, sharing, and signing PDF documents.  

-'Nitro Pro' is available as an annual subscription and is ideal for individuals and small to medium-sized teams. This subscription includes everything Nitro PDF Pro offers, plus eSign software and advanced analytics.  

You can see the feature list (https://www.gonitro.com/pricing?id=2#all-features) comparing 'Nitro PDF Pro' and 'Nitro Pro' right here. 

Should you have further questions, please do not hesitate to reach out again.

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