Jennifer Rivera Posted March 5 Report Share Posted March 5 Hi purchased the software under an old email address. I have ,y serial number but need to change my email address. I created a new email address to log in and be able to post on the forum and this is the email address I want the serial number transferred to. Can someone please help? Thank you! Link to comment Share on other sites More sharing options...
Jennifer Rivera Posted March 8 Author Report Share Posted March 8 I have sent direct message and posted a topic in needing help to change my sign and email as it no longer exist. I cannot change my password because the email no longer exist. I cannot upgrade my software because the email no longer exist. I know my serial number I need help changing it to a new email address. Can someone please respond to me ASAP? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 15 Official Nitronaut Report Share Posted March 15 Greetings @Jennifer Rivera Thank you for reaching out through our Community Forums! We apologize for the delay in responding to your post. Please provide the old email address associated with your Nitro Sign account and the serial number you used to activate Nitro PDF Pro. Once we have the details, we will review them and get back to you. Kind regards, Link to comment Share on other sites More sharing options...
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