Ray Webber Posted March 5 Report Share Posted March 5 (edited) I purchased a subscription yesterday morning as my trial had expired. I have yet to receive the activation email which - I presume - contains the 18 digit serial number / activation code. My Cleverbridge reference number is ****. The email yesterday from Cleverbridge indicated I would receive the email in 24 hours due to a technical issue. 24 hours has passed and I still cannot use this product. Edited March 13 by Leslie V Deleted confidential information Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 13 Official Nitronaut Report Share Posted March 13 Hello @Ray Webber Thanks for your message. I'm happy to assist you. I see you've recently purchased the Nitro Pro subscription, which doesn't come with a serial number. You should have received an activation email guiding you on creating an account. To get started, please follow these steps: Download and install Nitro Pro 14 NLS version for installation. Once installed, log in using your registered email address and password to activate Nitro. If you encounter any difficulties or have questions along the way, please don't hesitate to ask. Link to comment Share on other sites More sharing options...
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