Fehlermeldung bei der Aktivierung von Nitro Pro v8

[Martin Studer]

Guten Tag

Ich habe meinen PC neu aufsetzen müssen und versucht die Aktivierung, wie auf ihrer Webseite beschrieben durchzuführen.
Leider ohne Erfolg. Bei der Aktivierung erscheint der Fehler: -24

Meine Mailadresse: m******@tstgmbh.ch

Gekauft habe ich Nitro Pro damals von Cleverbridge.

cleverbridge-Referenznummer: 4******89

Seriennummer: 234***-******-***516

Besten Dank für Ihre Unterstützung

Gruss

Martin Studer

Translation:

Good day
I had to restart my PC and tried to activate it as described on your website. Unfortunately without success. When activating, the error appears: -24

My email address: m******@tstgmbh.ch
I bought Nitro Pro from Cleverbridge back then. cleverbridge reference number: 4******89
Serial number: 234***-******-***516

Thank you for your support

Greeting
Martin Studer

Edited March 15 by Reymund Oyong
Translation. Hide serial number and reference number details.

[Reymund Oyong]

Greetings @Martin Studer

Thank you for reaching out through our Community Forums!
Please note that I have translated your post into English using Google Translate. 

Please note that we no longer support Nitro Pro 12 and older versions as these have reached the End of Life (see Sunset Policy), and their activation servers have been shut down. 

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version at a discounted price, please visit our Upgrade Page located here https://www.gonitro.com/support/upgrade 

Kind regards,