DIANE NADEAU Posted March 6 Report Share Posted March 6 I had to reinstall my Nitro Pro v9 to a new computer but it will not take my activation key, error -24. Went to support but need my serial number for the request. How do I find it? Please help Link to comment Share on other sites More sharing options...
DIANE NADEAU Posted March 7 Author Report Share Posted March 7 (edited) I did more research and realized Pro 9 no longer supported. I still need my serial number to upgrade on your site. I purchased through cleverbridge, ref. number 6*****63. I do have an activation key if you need that info also. Edited March 15 by Reymund Oyong Hide reference number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 15 Official Nitronaut Report Share Posted March 15 Greetings @DIANE NADEAU Thank you for reaching out through our Community Forums! Upon checking, I can see that you have successfully upgraded your version 9 license to 14 through our Upgrade Page. I also noticed that you were able to use the version 14 license to activate Nitro PDF Pro 14. If you have some questions about this version, let us know here and we will help. Kind regards, Link to comment Share on other sites More sharing options...
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