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how to find my serial number


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I had to reinstall my Nitro Pro v9 to a new computer but it will not take my activation key, error -24. Went to support but need my serial number for the request. How do I find it?

Please help

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Posted (edited)

I did more research and realized Pro 9 no longer supported. I still need my serial number to upgrade on your site. I purchased through cleverbridge, ref. number 6*****63. I do have an activation key if you need that info also. 

Edited by Reymund Oyong
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  • 2 weeks later...
  • Official Nitronaut
Reymund Oyong


Thank you for reaching out through our Community Forums!

Upon checking, I can see that you have successfully upgraded your version 9 license to 14 through our Upgrade Page.
I also noticed that you were able to use the version 14 license to activate Nitro PDF Pro 14. 

If you have some questions about this version, let us know here and we will help. 

Kind regards, 

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