Confersione from docx to pdf

[AndreaIT]

Hello everybody, In Nitro PRO 10.5 when I use the docx to pdf conversion function I get the message "an error occurred during the conversion process; the pdf file cannot be converted". How can I solve the problem?

[Allain Umailin]

Hello @AndreaIT,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

To further assist you, could you please provide the serial number of your Nitro Pro 10?

You can send the license details in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.