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Move License

Ken Ray

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Ken Ray

Hello.  I have had Nitro Pro 13 on a laptop for about 2 years.  I need to move the license to a new computer because the laptop is not functioning properly.  Both are Windows 11.  I can still boot the laptop to deactivate the license, but I cannot find the original purchase/license email via search in Outlook, which only returns the last 12 months.  What is the process to get the serial number?

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Reymund Oyong

Greetings @Ken Ray

Thank you for reaching out through our Community Forums!

The details of the license we found under your email address have been sent here via direct message.
Please check on it including the steps to activate using your serial number. 

Kind regards, 

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