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I need help finding my serial number

Danielle Hawkes

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Danielle Hawkes

I bought Nitro Pro. I do not have the original serial number, and it is saying my trial has expired.  I submitted a ticket a while ago and have not heard back. I need to be emailed my serial number. 

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  • 4 weeks later...
  • Official Nitronaut
Leslie V

Hello @Danielle Hawkes

Thank you for contacting us.

Unfortunately, I was unable to find your account records using the email address that you provided. I will only be able to locate them if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase to Nitro
3.    Order reference number

I look forward to hearing back from you.

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