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Upgrade from Nitro PDF Pro v13 to v14

Chris Umling

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Chris Umling


I am interested in upgrading our 4 Nitro licenses from v13 to v14, but when I access the upgrade page, it indicates that it can't validate our serial numbers.



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Allain Umailin

Hello @Chris Umling,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

To further assist you, could you please provide the serial number of your Nitro PDF Pro 13? 

You can send the license details in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.

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