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Text is all jumbled


Paul Nowland

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Paul Nowland

When I open a document, the text is jumbled all over the place.

The PDF is created from GoCanvas, stored on my Dropbox and synchronised to my computer.

I can view it in Acrobat and other PDF options, but not in Nitro.

It was working fine until I recently upgraded to 14.19.1.29.

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  • 2 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Paul Nowland,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

Could you please send a few sample PDFs you are working on so we can perform some tests?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

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