not able to view PDF

[modesto flores]

so lately i am having problems to view PDF when i open them.

when i open in Adobe they are perfect


but the last week -- same files i have used for years -- i am not able to view them 

I am using Nitro Pro 13.67.0.45

any suggestions
thanks
moe 

 

[Allain Umailin]

Hello @modesto flores

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

Could you please send a few sample PDFs you are working on so we can perform some tests?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.