Jump to content

Not Converting Fonts Correctly - Squares/Blocks in documents

Daniel S

Recommended Posts

Daniel S

I'm having an issue with NitroPDF ( where it's not converting fonts correctly. The source file is a word document with the Calibri font, with an "e-acute" or é in the file. The file converts, but every letter "e" is converted to a block, making the file un-readable. 

I've looked in the advanced settings, but the only settings in there apply to images. 

Word's own PDF creator works fine with this, but NitroPDF Pro is not. 

Does anyone have  a fix for this? 

Link to comment
Share on other sites

  • 2 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Daniel S,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

Could you please send a copy of the original Word file you are working on so we can perform some tests?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.