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Cant transfer serial number


Inshore Technologies

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Inshore Technologies

I am not able to move over my serial number. I just took over IT at this company and am unsure on what email was used to purchase the license in the past, and I am unsure on what the serial number is. Is there a way to view the serial number from the PC that has an active license?

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Allain Umailin

Hello @Inshore Technologies,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

Unfortunately, there is no way to pull up the serial number from the system.

We would be happy to search our system if you could provide a few email addresses.

Thanks in advance!

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Inshore Technologies

Hello @Allain Umailin

Are you able to search for just domains in the system. I believe it would have been purchased through an @alucp.org email. 

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Inshore Technologies

Hello @Allain Umailin

 

Are you able to tell if both of those licenses are being used? Could I also get those serial numbers I need to transfer one, but both would be nice from our documentation. Also what email are those under? Is there a way to transfer those licenses to this email address?

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