Irritated Customer Posted March 25 Report Share Posted March 25 I recently installed 14.22.1.0 on a Win10 PC. Suddenly some (but not all) password protected documents are displaying garbage text characters. At first I hoped that it was an isolated case of file corruption but there are too many files and they display properly on other PDF viewers. In fact, if the text is copied and pasted anywhere they display properly. Its the correct character set, and the very close to correct number of characters per word. Link to comment Share on other sites More sharing options...
Irritated Customer Posted March 25 Author Report Share Posted March 25 Should add these files were NOT created by OCR so this is not a conversion problem. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 3 Official Nitronaut Report Share Posted April 3 Hello there, Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay. Could you please send a few sample PDFs you are working on so we can perform some tests? To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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