Upgrade S/N Validation, Release Notes, and Apple Silicon

[Eric Gagne]

Hi,

I can't find the Release Notes for Mac Version 14. Could you please provide a link

When entering my S/N for upgrade I get the following message: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue.

Is Nitro PDF for Mac designed for Apple silicon or need Rosetta to run? If it is designed for Apple Silicon, at which version it started? As specified above I can't find the release notes.

Have a great day.

Thanks.

 

[Allain Umailin]

Hello @Eric Gagne,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the delay.

I believe you are looking for our article https://www.gonitro.com/product-details/release-notes/mac

With regard to the error 'We were unable to validate your serial number,' this message came from our Upgrade Portal, which only accepts serial numbers of Nitro PDF Pro for Windows.

I hope this helps.