Sophie Parrilla Posted April 11 Report Share Posted April 11 I have purchased Nitro Pro after my free trial on the software had expired, I purchased the license and have the latest software downloaded. I have an account and it confirms I have an active subscription, I have tried to login on the software to activate the software however it is not allowing me to and tells me to come back later. I have not been given an activation or license code to activate it that way. I urgently need the software for work for a short term project and cannot get on it to do my work. If i do not get this resolved I would like to know how to get a refund as the service is not working Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 17 Official Nitronaut Report Share Posted April 17 Hello @Sophie Parrilla, Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience. Looking at your account, we can see that you submitted a support case and the issue was fixed. Should you have further questions, please do not hesitate to reach out again. Link to comment Share on other sites More sharing options...
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