I upgraded my computer and am unable to activate my old license (version 9)

[TaraF]

HELP!  I am experiencing the exact same issue.  My Nitro product is Version 9 and I can't activate.  Nor can I find anywhere to get help.  I am currently running the trial version and it's going to expire on me soon!

Please send me a message.

[Allain Umailin]

Hello @TaraF,

Thank you for reaching out to us through our Community Forums and we sincerely apologize for the delay!

To further assist you, I responded to your private message.

Thanks!