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Error 0x400D0001

Ella Choi

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Ella Choi


Regarding below error,


The document could not be opened.

Please contact Nitro Support for assistance.

Error code: 0x400D0001

I checked a post by Mr. Kelvin B. Villarin in  January 2, 2019 as below,


Error codes that begin with 0x400xxxxx means that it has triggered a Windows system error.

The last digits above are a Windows Error code which should shed light on the nature of the issue. These digits are in hexadecimal format so first you need to convert this to a decimal number using a converter such as the one here: http://www.binaryhexconverter.com/hex-to-decimal-converter

Once you have the number, you can look it up using the following official Microsoft database of these errors: https://msdn.microsoft.com/en-us/library/windows/desktop/ms681381(v=vs.85).aspx

You can then use the full error code to help diagnose what the potential cause is.

And tried to solve by myself by looking up the error code at MSDN but couldn't find further solution with below error.


Please can you help me how to solve this error?

Thanks in advance!

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