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Gerard

Text fields disapear when PDF is opened through mobile device

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Gerard

I've created a form with a bunch of text fields that have borders. When e-mailed and opened through a desktop, they show the borders with the text. When opened through a mobile device, the borders and text vanish. What am I able to do to fix this issue? I haven't found a solution.

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Gerard

Some extra information. The text fields and borders seem to show on Android devices, but not iPhones.

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Leslie V.

Hello Gerard,

Thank you for reaching out to us through our Community Forums!

Looks like you already opened a support ticket for this. 

If you need immediate help in the future, please open a support ticket here so we can assist you directly.

Cheers!

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