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Text fields disapear when PDF is opened through mobile device


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I've created a form with a bunch of text fields that have borders. When e-mailed and opened through a desktop, they show the borders with the text. When opened through a mobile device, the borders and text vanish. What am I able to do to fix this issue? I haven't found a solution.

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  • 1 month later...
  • Official Nitronaut

Hello Gerard,

Thank you for reaching out to us through our Community Forums!

Looks like you already opened a support ticket for this. 

If you need immediate help in the future, please open a support ticket here so we can assist you directly.


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