Orio Posted May 26, 2017 Report Share Posted May 26, 2017 I am exporting an Excel 2016 spreed sheet to PDF using Nitro Pro, the document is several pages long. The last page cuts off about 1/2 way thru page an I see no text, I see some of the color formatting but text is missing and no column/row lines. I tried the same process using your competitors product on another computer and the document was correct, so I don't believe it is the Excel document. I have the latest version of Nitro Pro and its a licensed version. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 26, 2017 Official Nitronaut Report Share Posted May 26, 2017 Hello Orio, Thank you for reaching out to us through our Community Forums! Since we need more information to help you out, please open a support ticket using the following link.https://www.gonitro.com/support/ticket So that we can troubleshoot the problem, please provide us with the following: - A detailed description of the issue you are experiencing - The original file you were converting - Your OS (and also whether it is 32-bit or 64 bit?) - What exact version you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving We'll be in touch through that support case! Cheers! Link to comment Share on other sites More sharing options...
Orio Posted May 26, 2017 Author Report Share Posted May 26, 2017 Ok I'll open a support ticket. Maybe next week before I collect all the data Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted May 30, 2017 Official Nitronaut Report Share Posted May 30, 2017 Hi @Orio, Sounds good. We'll be on the lookout. Cheers! Link to comment Share on other sites More sharing options...
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