Jump to content

Installation issues


Bonnie
 Share

Recommended Posts

Hi please assist, I upgraded to Pro 11.  (not through the check for upgrades button) as that told me that there are no updates available.  

I have uninstalled Nitro pro 10, downloaded Nitro pro 11 x64.  I'm running windows 10 (but this problem happened on another machine running windows 7).  I bought and installed Nitro Pro 11, downloaded it to my local machine, I get two error messages one that if the installation package cant be found as its on  then it says " The older version of Niatro Pro cannot be removed.  Contact your technical support group" I am having this particular installation error message on two different machines, one running window 10 and the other windows 7. I stopped my virus protection whilst loading, this made no difference.  Please help!! 

Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @Bonnie,

Thanks for posting on our community forums!

Please use the following alternative direct links to download and install Nitro Pro 11:
 
32-bit http://install.nitropdf.com/pro11/en/retail/nitro_pro11.exe
64-bit http://install.nitropdf.com/pro11/en/retail/nitro_pro11_x64.exe

If this doesn't work, please submit a support request here.

One of our Technical Support Reps should be able to assist you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.