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recover nitro pro install materials

Barbara Beitch

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Barbara Beitch

I need to recover my nitro install materials from about 3 years ago after computer breakdown and new windows 10 install.  I am NOT a business and can't find where to contact.  No e-mail, no phone?

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  • Official Nitronaut

Hello Barbara,

Thanks for reaching out through our Community Forums.

If you need help from us, you can log a ticket using the following link.


For us to find your account records, please provide us with the following information when you open a Support Ticket.


1. First and last name of purchaser
2. Email address used purchase Nitro
3. Order reference number

I hope this helps! Please let me know if you have other questions.


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