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We have purchased Nitro PDF and we are trying to convert PDF documents to excel and I see 2 issue

1. my header does not come across

2. any symbols do not come across.


Is there a way to do this or do we have to recreate the header and insert the shapes in excel.

Thanks for the help

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  • 2 weeks later...
  • Power User
Steven Zakulec

Generally, Nitro should be able to detect and carry over headers/footers to your Excel sheet.

There's one thing to check before you submit a ticket- go to File, Preferences, Conversion, Plain text, and make sure "Detect and convert headers and footers" is selected.

Otherwise, I would recommend submitting a ticket about your file: https://www.gonitro.com/support/ticket

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