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Sebas

Ticket support not working

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Sebas

Hi there!

I would like to submit a ticket but it is not working out. When submitting the system tells me that there went "something wrong". Is there another way to contact Nitro for support?

Kind regards,
Sebas

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Laura L.

Hi Sebas, Thanks for using the Community to reach out to us.

I have started further investigating issues when logging tickets. Could you tell me what web browser you were using? 

I will also log a ticket for you so one of our Support Representatives will get back to you shortly. 

Regards

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Sebas

Hi Laura,

Thank you for your quick answer! I was using IE11 for submitting the ticket. I will wait for an email from support i suppose? The problem wich i wanted to report has something to do with a lost license after a reinstallation before deactivating the license. Thanks in advance!

Kind regards

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