Shakeer Posted October 16, 2017 Report Share Posted October 16, 2017 in my office we have a Inbuilt Tool(web based Intranet.java). when we print a doc from the tool(web based Intranet.java) to PDF file the font style is being converted to other style rather than the website font Times new roman(style). and it works fine with other printers like Cute PDF Creator, Adobe PDF Creator , and MS PDF Creator why not with nitro PDF Creator.? is there any preferences settings fault? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 24, 2017 Official Nitronaut Report Share Posted October 24, 2017 Hello @Shakeer, Thank you for reaching out to us through our Community Forums! We would love to help you directly. Please open a support ticket here and include the following: - A detailed description of the issue you are experiencing - A sample file for testing - Your OS (and also whether it is 32-bit or 64 bit?) - What exact version you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screen shot of any error message you are receiving Looking forward to hearing from you. Link to comment Share on other sites More sharing options...
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