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    • Laura L.

      License Activation Portal   12/21/2017

      UPDATE: We are happy to announce that we have published a License Activation Portal on our GoNitro Support page: www.gonitro.com/support Please use this tool for activation issues, such as Error -23, before logging a Support Ticket or posting on the Community Forum.  Please be aware that this License Portal is to be used only by our Online/single users, not by our Business/Enterprise customers.
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Ty Venne

Do i get Nitro Cloud when i have Nitro Pro?

Question

Ty Venne

So I have 36 licenses of nitro pro and I would like to know if that entitles me to Nitro cloud? I have been told this is the case but can not seem to verify it anywhere. Support hasn't responsed in several days. Anyone know any deets or have any any link to the relevant knowledge? Greatly appreciated. Thank you!

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Mario K.

Hi Ty,

Thanks for reaching out to us here.

Could you please check your Spam folder for our response? I can see that one of the Support Representatives emailed you back  20 minutes after you submitted your ticket about Nitro Cloud so I'm fearing the response might have gotten routed to your Spam/Clutter folder. 

Thanks,

Mario K.

 

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