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License Issue


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HOw long does it typically take to resolve the issue that comes up when an old computer crashes and you need to install Nitro 11 on a new computer.  I have asked them to release the key so I can install on a new computer.  3 tickets issued into support and not a single acknowledgement of the issue or any offer of assistance.  This should be simple.  Release my key so I can install Nitro 11 on my new computer.

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