Bob17 Posted December 2, 2017 Report Share Posted December 2, 2017 Hello, I was using nitro 8 or maybe I upgraded to V9 when my hard drive crashed. I need my old license de-activated as I cannot do it. It is bad enough having to migrate data from back ups but when I cannot swiftly restore or download programs that are fully paid for it is especially annoying. my ticket number is listed below. Thank you very much Bob -----Original Message----- From: Pro Support [mailto:firstname.lastname@example.org] Sent: Sunday, November 26, 2017 7:43 AM To: Bob M> Subject: Nitro Support Case - 00152070 - I have a replacement computer and am not able to de-activate my old device Your Serial Number : 234600-973561-XXXXXX. Your cleverbridge reference number: 43238451 Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.